Emergency Leak Response

When a leak threatens your heat network, every minute counts. Trent Energy’s emergency response teams are on call 24/7 and equipped with advanced Time Domain Reflectometry (TDR) technology and FLIR infra-red & acoustic equipment to pinpoint and repair leaks quickly. As a trusted partner to major network owners - including ESCOs, property developers and local authorities, we know how to keep critical systems running.

Why Choose Our Emergency Service?

Rapid Mobilisation

Our engineers are dispatched immediately to your site, day or night.

Construction workers wearing orange safety vests and white helmets working on a street near a fenced construction site with a grey utility van parked nearby.

Precise Diagnostics

With a functioning leak wire installation, the TDR equipment locates hidden moisture ingress and leak points with minimal excavation.

A close-up view of a experimental payload system mounted on a black pipe, secured with tan straps, with various wires and equipment attached, in an outdoor setting with a metallic fencing background.

Permanent Repairs

We do not just provide temporary fixes, we restore your network to full and safe operation.

Worker in safety gear installing a large underground pipe or sewer line at a construction site.

Safety First

Each intervention follows strict health-and-safety protocols to protect residents, customers and our personnel.

Road construction site with barriers, warning signs, and fencing, with cranes and buildings in the background.

Minimal Disruption

We work quickly and efficiently to reduce heat loss, limit service interruptions and safeguard your assets.

A pressure gauge attached to piping on a construction site, with orange barriers and a cloudy sky in the background.

What We Offer

System-Performance Assessments

Measure flow temperatures, system losses and hydraulic performance to benchmark current efficiency.

Construction workers in safety vests and helmets work in a trench, inspecting underground pipes at a construction site.

Heat-Interface-Unit (HIU) Testing & Upgrades

Ensure your HIUs meet HNTAS expectations.

A detailed engineering test setup with various pipes, tubing, gauges, and electronic components, mounted on a metal frame in an industrial or laboratory environment.

Real-Time Monitoring & Controls

Install smart controls that give full visibility of network performance.

A construction worker wearing a red hard hat and yellow safety vest looks at a tablet device in an industrial setting with numerous pipes.

Leak Detection & Loss Reduction

Using a combination of detection equipment and moisture monitoring to identify and rectify heat loss.

A handheld thermal imaging camera displaying a thermal image with temperature readings, held in front of metallic pipes and equipment on a wall.

Maintenance Plans

Tailored schedules that reduce downtime and support compliance documentation.

A construction worker wearing a yellow safety helmet and orange safety vest writing on a colorful project schedule or timeline with a pen.